CASE STUDIES

Open Business Solutions > Case Studies > Tranter

Tranter is a global company, represented on all continents. Tranter manufactures the world’s most comprehensive range of highly efficient gasketed plate heat exchangers and all-welded plate heat exchangers. The company works closely with its customers to achieve innovative, cost-effective solutions that deliver outstanding performance either as components in the customer’s products or processes or as complete integrated systems.

Tranter manufactures more than 30 different sizes of heat exchangers plates, representing the largest range of plates available on the market and holds more than twenty international and active patents.

Tranter is ISO 9001 certified, adhering to the highest standards in design, manufacture, and testing of both gasketed and all-welded plate heat exchangers.

“The management and implementation of this vast project has been a great success and this can be attributed to the excellent advice and professional service that we received from In2grate Business Solutions – it would not have been achievable without them.” Gary Shatwell – European Financial Controller, Tranter

An industry leader throughout the world for over 65 years, Tranter is truly a global company. With the assistance of Open Business Solutions, Tranter has introduced advanced manufacturing procedures into its plants in the USA, Sweden, India and China. This has made a dramatic commitment to the global expansion, diversification and leadership in plate-type heat exchanger technology.

Tranter supports a wide and diverse number of industries including automotive, beverages, chemical, marine, petroleum and pulp and paper.

The systems Tranter had been using were limited in their functionality and were incapable of supporting future standardisation of information without excessive and costly modifications.

There was a great reliance on additional manpower to perform the ‘integration’ and operational processes not provided by the systems. The systems used by the sales companies were old and antiquated and did not facilitate the harmonising of business processes, management, streamlining operations and standardisation of controls and procedures.

It was necessary for each European system to be set-up in the local language with different general ledger and product code structures.

With the need to focus more on the way they did business in Europe, Tranter recognised they must reduce costs, meet increasing demand and competition by utilising today’s technology. This has been achieved by consolidating the European operations and taking out the middlemen, thereby shortening the time from order placement to fulfilment and the distance between manufacturer and customer.

These actions reduced costs, released working capital and enabled Tranter to become even more competitive.

To keep “day-to-day” control of the business and improve information, standardise controls and procedures and achieve the right balance of decision making between local and central management, a fully integrated business system was required. The successful implementation of such a solution has allowed Tranter to grow with optimum efficiency and is providing multilocation consolidation.

This new solution, provided by Open Business Solutions, meets the needs of Tranter including their requirements for administration, order entry, sales, inventory control, purchasing and the future needs of manufacturing, planning and scheduling.

Open Business Solutions has implemented and managed the entire project of installing replacement business solutions in Tranter’s operations in the USA, Sweden, India and China. Currently the company is reviewing the feasibility of similar implementations in South America.

Open Business Solutions has provided project management, education, training, consultancy and product development to fully support Tranter in the successful implementation of this key project.

Product range

Tranter has the market's widest range of gasketed and welded-plate heat exchangers. Their production is an extremely highprecision operation where every unit is manufactured by state-of-the art production technology.

Know-how

This is accompanied by solid technical skills and specialist expertise. They know how to transfer energy in HVAC, industrial, marine and many other application areas and they can find the most efficient and cost-effective solution.

Services

Tranters’ global service network ensures that all supplied heat exchangers are ready for top performance at all times.