CASE STUDIES

In2grate Business Solutions > Case Studies > Hamilton Sunstrand

Hamilton Sundstrand Shannon is a key part of the worldwide Hamilton Sundstrand operation. Serving commercial & military aerospace customers, it is the largest provider in the world of specialist electrical aerospace component rewinds to the aerospace industry. Hamilton Sundstrand systems can be found in over 90 percent of the world's aircraft.

HS-Shannon is a fully certified aerospace rewind & repair facility servicing the worldwide market of major airlines and distributors ranging from Pacific Rim, Middle East, Europe and North & South America. The company uses Jobscope Enterprise to run their business. Jobscope Enterprise is a state of the art ERP system, supplied, implemented and supported by In2grate Business Solutions.

"With the access we have to our information, Jobscope allows us to make better business decisions. One reason we are growing is because of the detailed data we now have. We know what areas we can effectively grow."

Hamilton Sundstrand is a global supplier of technologically advanced aerospace and industrial products.

As well as being a major supplier for international space programs, Hamilton Sundstrand designs and manufacturers aerospace systems for commercial, regional, corporate and military aircrafts. They are the International Market leaders in the design, manufacturing and sale of a variety of proprietary, technology-based components and subsystem's for the aerospace market. Their innovative designs help make aircraft safer and more comfortable to fly in as well as improving reliability and reducing running and maintenance costs. Hamilton Sundstrand systems can be found in over 90 percent of the world's aircraft.

Hamilton Sundstrand industrial products serve industries ranging from hydrocarbon, chemical and food processing to construction and mining.

HS-Shannon is a key part of the worldwide Hamilton Sundstrand operation. The company holds certification from the JAA, FAA, CAAC, TCA and ISO 9001:2000, has a combined rewind & repair capability of 1100 Parts, and is the largest provider of specialist rewinds to the aerospace industry in the world.

HS-Shannon was founded as Shannon Aircraft Motor Works in 1988, moved to this new facility in Co. Clare, Ireland in 1997 and was taken over by Hamilton Sundstrand in 1998.

The facility is the first of its kind to be specifically built to handle rewind of electrical aerospace components. They serve both commercial & military aerospace customers worldwide. Hamilton Sundstrand has been performing rewinds at various locations around the world for over 40 years now. In 2002, with superior customer service in mind, Hamilton Sundstrand Corporate decided to concentrate all its rewind activity into one centre of excellence at HS Shannon. From the custom built facility in Shannon, they now service a worldwide market of major airlines and distributors ranging from Pacific Rim, Middle East, Europe and North & South America.

The specialised business of rewind & repair requires a close working relationship between HS-Shannon, the customer and the certifying authorities.

As the only specialist rewind facility within Hamilton Sundstrand they now have a worldwide customer base, with which they have forged strong links through their responsiveness and customer service.

HS-Shannon is a fully certified aerospace rewind & repair facility and holds certification from the Federal Aviation Authority (FAA), European Aviation Safety Agency (EASA) Part-145 Maintenance approval, Irish Design Approval as well as a number of other Civil Aviation Regulatory Authorities. HS-Shannon uses Jobscope Enterprise a state of the art ERP system, from In2grate Business Solutions, to run their business.

“Jobscope is the best system I have ever worked with” Emmett Ryan - Financial Controller

They are responsive to their customer’s needs supplying a superior customer service by bringing the following advantages:

• Rewinds are 20% - 50% of new equipment replacement cost
• Timely delivery with an average turn time of 15 days
• Real time status and accurate scheduling
• Dedicated customers service function with experienced staff
• Proactive Engineering and Quality Control Department
• Full warranty on repair work performed and replacement parts
• OEM supplied parts

HS Shannon’s search for the right ERP software for its business led them to Jobscope, a manufacturing management software application for engineer-to-order manufacturers. Jobscope is supplied, implemented and supported by In2grate Business Solutions. Jobscope's applications provide modules such as Accounting, Job Costing, Engineering, Production, Scheduling, Materials Planning and Purchasing to track all details on individual projects or jobs.

"The information we get from Jobscope is pretty fantastic!"

"Jobscope is made to accept custom work scenarios. We can pull more accurate job costing data and our new reports are much more accurate. We can also estimate more precisely because we can look at the history of past jobs and sort and filter through the information."